About
✓ Experience: 15+ years of experience as a telecommunications specialist meeting the…
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● Managed software and hardware developers for the design and implementation of VOIP, ACD, ICR, ASR, TTS, and IVR systems and applications from concept to implementation
● Supervised system development, engineering, and verification teams during the entire product life cycle of the ITT Cellular communications switching system (CELLTREX)
● Contributed to all phases of research, development, design, implementation, and verification of international and domestic AT&T network…● Managed software and hardware developers for the design and implementation of VOIP, ACD, ICR, ASR, TTS, and IVR systems and applications from concept to implementation
● Supervised system development, engineering, and verification teams during the entire product life cycle of the ITT Cellular communications switching system (CELLTREX)
● Contributed to all phases of research, development, design, implementation, and verification of international and domestic AT&T network services and switching systems
● Coordinated multiple vendors and system suppliers of intelligent network system components across laboratory and department boundaries meeting schedules and resolving technical implementation problems
● Supported technical marketing efforts by demonstrating and explaining engineering solutions for prospective customers
● Verification, test and troubleshooting on applications, products and services
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